Managing Risk in Crisis Mode with Jonathan Theders
This week Mike discusses risk management with Jonathan Theders, CEO of RiskSOURCE Clark-Theders, an independent insurance agency specializing in helping businesses. Mike and Jonathan discuss the myriad of issues so many businesses and leaders are facing during the COVID-19 pandemic. Some key touch points they discuss in detail are: Keeping employees safe and compliant as states reopen, or as essential businesses (7:01) Employee privacy policies and procedures regarding employees who get sick and controlling spread (13:15) Developing a crisis plan (16:59) Maintaining culture in a virtual world (19:10) “Culture is still made up of the thousands of interactions you have each day.” (23:05) Mike and Jonathan share their best practices for: Controlling overwhelm (28:30) Minimizing risk related to worker’s comp (29:55) Inspiring creative, outside-the-box thought and staying optimistic “Remain informed but don’t obsess.” (39:19) Find out which XM station keeps Jonathan upbeat (39:32), and how he and Mike incorporate gratitude into their virtual connections. (40:10) Finally, Jonathan shares his best guess about how the pandemic will affect the insurance industry. (42:22) More resources: RiskSOURCE COVID-19 Resource Page Talent Magnet Institute Courageous Leadership Webinar #talentmagnet #leadership #COVID-19 #pandmic #crisis #leadingthroughcrisis #talent #leadingcompassionately