Please ensure Javascript is enabled for purposes of website accessibility
Member Log In


Cultural Intelligence Coach

Robin Shabazz has led at the highest level of business, built HR organizations, navigated culture change, and designed and executed business strategies for many years. Robin is passionate about building cultural intelligence, leveraging intrinsic motivation, and gaining a multi-cultural perspective.

Bringing knowledge, planning, and behavior change in a way to inspire, encourage, and assist in long-term change is one of the gifts and passions that Robin brings to those she works with and represents. We are thankful for those gifts at TMI!

As a cultural intelligence coach, Robin guides organizations in developing internal capabilities to become more efficient working in diverse environments (i.e. how to become culturally intelligent). She also uses the Cultural Intelligence model to assist clients who aim to become an antiracist organization.

Robin is a licensed attorney and a civil mediator in the state of Ohio, whose career has spanned over 30 years with proven results in cultural transformation, diversity and inclusion, human resource management, and employee relations. As a certified Unconscious Bias and Cultural Intelligence professional, Robin capitalizes on her diverse background to deliver simple yet practical tactics to help organizations understand their “cultural lens” and build the knowledge, strategies, and action plans that enable them to manage and relate to people of all backgrounds and thus foster a diverse, inclusive, and equitable workplace for employees, customers, and other stakeholders.


Prior to forming The Eastledge Group, Robin held several leadership roles within global retail companies. She served as senior vice president of human resources for Signet Jewelers, Inc. While at Luxottica Retail, she built a nationally recognized human capital analytics infrastructure, which linked employee behaviors and traits to business outcomes. Her work was published in Talent Management Magazine and the book Calculating Success: How the New Workplace Analytics Will Revitalize Your Organization.

Clients seek her counsel on a wide array of workplace issues such as cultural audits, workplace investigations, racial justice dialogues, diversity, equity and inclusion roadmaps, implicit bias training, and human resource policy and procedure development. Her portfolio of clients includes; ConnXus Inc., Toyota Motor Manufacturing (Indiana), Metro/SORTA, Akron Urban League, the International Customer Service Association, the State of Ohio, Cincinnati Regional Chamber of Commerce and the University of Cincinnati, College of Law.

We are honored to have Robin as a key team member of the Talent Magnet Institute.

Learn more about Robin on LinkedIn


Contact Robin Shabazz